PAW has been using the serial number on almost all products since
2005. The serial number allows us to trace your HeatBloC or
SolarBloC - back to the production. The serial number of the
entire assembly is placed on the return pipe, the safety group or
the Airstop so that it is clearly visible. Single components such as
pumps, controller or actuators also have their own serial number.
All PAW products are delivered with detailed installation and opera-
tion instructions in English, German, French, Spanish and Italian.
Furthermore, we also offer commissioning protocols, data sheets,
presentations, training and marketing documents for many pro-
ducts.
From now on, you can find the instruction manual corresponding
to your product with the serial number. Just scan the code of the
serial number which is inside the installation.
Under the tab Service/serial numbers, you will find an orientation
aid where to find the serial number in the installation.
The serial number guarantees optimum consultation in case of
problems. Thanks to the serial number, our service team can access
all the relevant data such as the list of items and the delivery date.
They can check immediately whether the product is still under
warranty and send you the required original spare part.
By the way, we issue a 5-year warranty on PAW fittings. For further
information, see page 248.
If you need an individual consultation, do not hesitate to contact
our service team via e-mail (serviceteam@paw.eu).
At PAW, we constantly optimise our production and administration
processes. "There is nothing that can not be improved!" is our slo-
gan.Several times a year, employees from various departments
of the company come together to examine work processes in detail.
They creatively elaborate solutions off the beaten track.
At the same time, their awareness of the fact that only a smooth
collaboration between the departments will produce the optimum
result for the customer increases steadily.
The PAW production system also implies that storage, transport and
waiting times are reduced to a minimum.
We only produce what is needed at a given point of time.
By smoothing the work load, we create a continuous workflow.
The processes are standardised and transparent, so that we can
easily detect deviations from the target state and take corrective
actions. Thus, we reduce wastefulness and provide for constant
quality "made in Germany".
01/2019 • Printed in Germany
PAW GmbH & Co. KG • D-31789 Hameln • Germany • Phone: +49-5151-9856-0 • Fax: +49-5151-9856-98 • info@paw.eu • www.paw.eu
9