Care information and cleaning tips
Partner
Tip
Follow our practical care and maintenance tips
to ensure you’re ready for a relaxed and enjoyable
hot tub experience.
How to clean your hot tub correctly
Clean the cover of the tub regularly, using a damp cloth to prevent
any dirt from adhering. Treat the cover with a care product once or
twice a year. The high-quality external panelling on your hot tub
can be cleaned easily using a liquid domestic cleaning product. To
tackle heavy soiling, you can also use a pressure washer. But make
sure you observe the specified minimum distance to avoid damag-
ing the surface. Finally, the inner shell can be cleaned easily using a
standard all-purpose cleaner. Avoid any scratching or abrasive clean-
ing products. Have you found any scratches? No problem, some very
fine-grained sandpaper and polish will soon make them disappear.
What do you need to do before using
your hot tub for the first time?
The very first time you use your hot tub with fresh water, we rec-
ommend carrying out a shock chlorination to kill off bacteria and
germs. Leave the pumps to run at full power for half an hour with the
cover open. Then check the water values. The alkalinity should be be-
tween 80 and 120 for use, with the ideal reading being precisely 100.
Measure the pH of the water too: this must be between 7.2 and 7.6.
Recommended cleaning intervals
We recommend replacing the water completely three or four times a
year, depending on how intensively the hot tub is used. Before you refill
it with fresh water, rinse – adding a cleaning tablet to the old water – the
hot tub thoroughly once again. This will also clean the piping system.
Remove the filter every 4 to 6 weeks and clean it using appropriate
tablets. Carry out a simple filter clean once a week and check the wa-
ter quality two or three times a week. For optimum water treatment,
use only tested and high-quality products from your specialist dealer.
Best water filter quality
Filters are essential for keeping hot tub water clean. The filter ele-
ment should be cleaned every week or when necessary as well as every
6 weeks by soaking it in a filter bath with a filter cleaning tablet. To
keep the hot tub guarantee, we recommend using only original Vil-
leroy&Boch filter elements. Villeroy&Boch hot tubs have a dual filter
system with Microban® technology that disinfects the filter medium.
All of the water, including the water behind every JetPak, runs through
both filter units. With programmable filter cycles, an intelligent water
management system and automatic deactivation of the ozonator dur-
ing use, these hot tubs offer maximum safety, comfort and hygiene.
Only Villeroy&Boch has this filter system with a separate filter basket.
Easy steps to optimum water quality
all year round
Recommended water treatment schedule:
Once a week:
• treat the water using a special water treatment product.
• To disinfect the tub after each use, add around a level
spoonful of chlorine granulate per person to the water to
stop the water quality from deteriorating too quickly
(lasts for several days). Chlorine products are available
from specialist dealers.
• Cleaning the filter
Use a spray head and a garden hose to quickly clean the filter,
including between the pleats, with minimal use of water.
Every 6 weeks:
• Soak the filter in water with a cleaning tablet. We recommend
a second filter set so you can alternate between the filters.
3-4 times a year:
• Empty the hot tub completely, clean and refill with fresh water.
• Before emptying, add a cleaning tablet to deep clean the piping.
• You can use a special hot tub polish to clean the inner shell.
• Clean the cover.
Partner
Tip
42 CLEANING & CARE
CLEANING & CARE 43
Important tip:
Get into the habit of always showering before you step into your hot
tub and rinse your bathing clothing too. Body lotions, deodorants,
perfume or soap come off your skin and textiles and can impair the
water quality.
General points to note
Checking and cleaning the water quality regularly is important to en-
sure complete relaxation and also for hygiene and health reasons. The
more often you use your hot tub and the more people use it regular-
ly, the more dirt accumulates. Any residue from body lotions, deo-
dorants, perfume or soap from your skin or bathing suit can impair
the water quality. Regularly adding suitable water treatment products
can restore the high quality. However, in the long-term, dirt particles
and dissolved fats will expose the filter system to more pollution.
Original Villeroy&Boch filter sets
The filters have to be replaced every once in a while – the filter baskets
are already integrated as standard. 2 filters are always required for the
dual filter system, so it is a good ideal to also purchase a replacement
filter set. This will ensure that you can still use your hot tub while you
clean the first two filters. Original Villeroy & Boch filter sets have a
host of important advantages compared to standard filters:
- They prevent small objects from being sucked into the piping system
- They keep children away from the suction area.
- Cleaning tablets can be placed safely under the screw-on cap.
